Faizal graduated from Manukau Institute of Technology with a diploma in electronics engineering. After working five years in the telecom field, he started at Olympus in 2004 as a service technician. He later joined the industrial sales team in 2008 as a sales specialist for remote visual inspection (RVI), nondestructive testing (NDT), and analytical instruments. His current role involves sales and support of Olympus industrial products in the Pacific Islands and New Zealand.