OLYMPUS Stream Ver.1.9 Service Update (for Windows OS -32bit)

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1. General

There is a service update available for solving some issues in OLYMPUS Stream V1.9 (build 11512). The issues are related to creation of reports in Microsoft Word and Microsoft PowerPoint:

  1. The service update solves the issue that the OLYMPUS Report Add-In was not loaded in Microsoft Word or PowerPoint when OLYMPUS Stream was installed in a folder which is not a subfolder of the default program files folder (e.g. C:\Program Files) or another trusted folder. The service update installs updated manifest files which allow that the OLYMPUS Report Add-in is loaded by Microsoft Office even if the corresponding files are located in a non-trusted folder.
  2. The service update solves the issue that an error occurred during report creation in the Materials Solutions when analyzing the same image more than two times without closing it.
  3. The service update solves the issue that the aspect ratio of an image was not respected when resizing the image in a Word report and Word was running in the Compatibility Mode.

Relevant software packages for the service update

OLYMPUS Stream Basic 1.9 (build 11512)
OLYMPUS Stream Essentials 1.9 (build 11512)
OLYMPUS Stream Essentials Desktop 1.9 (build 11512)
OLYMPUS Stream Motion 1.9 (build 11512)
OLYMPUS Stream Motion Desktop 1.9 (build 11512)
OLYMPUS Stream Enterprise 1.9 (build 11512)
OLYMPUS Stream Enterprise Desktop 1.9 (build 11512)

This service update is optional. The installation of the service update is necessary only when report creation in Microsoft Word or PowerPoint is used and one of the above issues occurs.

2. Installation procedure

1. Before installation

This software comes with an "OLYMPUS END-USER LICENSE AGREEMENT". Prior to downloading the software, please read the OLYMPUS END-USER LICENSE AGREEMENT. When downloading begins, it automatically assumes that you have agreed to this.

2.Download

(1) Click the [Download] button at the right of this page.
(2) When an entry form appears, enter all required fields.
(3) Click the [Download] button to start downloading.

Please note that due to the file size, the download time can take up to 60 minutes. The download has been tested with Internet Explorer 8.0 or higher, Mozilla Firefox or Google Chrome web browsers.

3. Installation procedure

The service update consists of ZIP file:

Report_MaterialSolutions_1.11512.11514.3_32bit.zip
(for Windows XP, Windows Vista, Windows 7 32bit, Windows 8 32bit)

Perform the following steps to install the service update:

  1. Ensure that you are logged in with administrator rights to your computer.
  2. Extract the executable file from the ZIP file to a folder on your computer
  3. Close any instances of OLYMPUS Stream, Microsoft Word and Microsoft PowerPoint.
  4. Start the corresponding file on the computer where OLYMPUS Stream 1.9 (Build 11512) is installed and follow the instructions of the setup wizard:
    • Report_MaterialSolutions_1.11512.11514.3_32bit.exe
      (for Windows XP, Windows Vista, Windows 7 32bit, Windows 8 32bit)
  5. In the case that OLYMPUS Stream is installed in a non-trusted folder (see issue 1) after installation of the service update the following dialog is shown when starting Microsoft Word or Microsoft PowerPoint the next time:
  6. Click the button “Install”. Please note: For steps 5 and 6 normal user rights are sufficient.

After successful installation of the service update, the file patches.txt can be found in program folder of Stream. This file contains the following text: Report_MaterialSolutions_1.11512.11514.3_<InstallDate>_<InstallTime>.